---
title: "About Nopaque - Voice Testing From the Customer's Perspective"
description: "Nopaque is a UK-based SaaS company headquartered in London, founded by Phil Smith and Steve Mew."
canonical: "https://www.nopaque.co.uk/about"
updated: "2026-08-12"
---
# About Nopaque - Voice Testing From the Customer's Perspective

Nopaque is a UK-based SaaS company headquartered in London, founded by Phil Smith and Steve Mew. It focuses on Customer and Employee First Point of Contact experiences, and builds TotalPath for contact centre teams who want self-serve, on-demand testing of their voice journeys.

## Highlights

- UK company, registered in London
- Founded by Phil Smith and Steve Mew
- Company philosophy: Clarity Matters
- Telephony only, on purpose - a focused product rather than a broad CX platform
- Built for agentic voice bots, not only legacy DTMF IVRs

Canonical page: https://www.nopaque.co.uk/about