Guide

    Create a digital test

    Check a chatbot gets the customer what they came for

    Steps

    1. Pick what you want to check

      The three answer different questions and are not interchangeable. This guide builds a mission.

    2. Fill in the basics

    3. Choose the connector

    4. Write the acceptance criteria

      Add scripted turns only when you want an exact, repeatable script: they are sent in order whatever the bot says. Conversation length is how many times the customer speaks before the test ends.

    5. Optionally add test data

    6. Review and save

    7. Find it in Test Config